How to Create Unreasonable Hospitality and Elevate your Customer Experience
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou I…
Our Strategic Planning, Executive Roundtables, and Leadership Development programs, grounded in Verne Harnish’s Scaling Up Operating system, give CEO’s, business leaders and their teams access to proven best practices, tools and a curriculum that accelerates their business growth and drives accountability and alignment.
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We value what can be created over the long haul and work to build lasting relationships with our clients, our alliance partners and our vendors. We strive for WIN/ WIN in everything that we do.
By recognizing our passion and strengths we know where we need to create alliances, develop systems or refer to others.
We work to ensure that everyone is on the same page regarding a company’s direction and goals, financial health and current priorities and “rocks”. We’re never afraid to pick up the phone and have a fierce conversation to calibrate and ensure alignment.
We employ the same frameworks and methodologies that we teach because they are the best available. We also gain knowledge and confidence in the effectiveness of our approach, developing empathy for our client as we work to live up to our own search for excellence.
We are a Best Practices organization, providing methodologies, resources, tools and expertise that ensure that our clients get the best results for their efforts and accelerate their progress.
We promise a return-on-investment to each of the people with whom we work – on their time and their money.
Dr. Kathy McCabe-Odri
“Implementing Scaling Up and being a part of the CEO Think Tank® helped rescue our service for the children and families with which we work. We’ve improved our operations and the quality of our services, built a better team and dramatically increased our top and bottom lines. We’ve gone from an extremely challenging financial deficit situation to what I predict will be soaring profitability in 2025. It’s been beyond my expectations to finally reach our 25th anniversary this year, and I do not think that would have happened if I hadn’t been working with them.”
Chip McAteer
“We value the opportunity CEO Think Tank® gives us to speak with and learn from other entrepreneurs. The community has been incredibly important as we’ve grown to $100 million the past five years. And, Cheryl Beth can always be counted on to guide us and keep us on track and focused on our plan.”
Fuquan Bilal
“Before joining CEO Think Tank®, my profile was ‘shoot first and aim later,’ but now, strategizing and setting quarterly growth targets with my team has had a tremendous impact. I’m very glad I found this community. Cheryl Beth and the team keep me accountable and push me to grow.”
Karla Trotman
“CEO Think Tank® has given me the support and resources to pull through the last two years and given me the tools to grow my business. I have the ability to have accountability to my plan, access to thought-leaders who stimulate my thinking, and a community of like-minded leaders and a Coach who are there for me.”
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou I…
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